Welcome to our support

Payments 3

• How do payments work? (video)
• How do I process a payment for a direct booking?
• Your Payment Gateway Partner

Refunds 1

• How do I process a refund?

Security Deposits 3

• How do security deposits work?
• How do I check if a security deposit has been processed?
• How to authorise a security deposit hold manually through Felix

Stripe Testing 1

• Stripe payment test accounts

Stripe Disputes 1

• Stripe Chargeback Disputes