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For Complexes and Sub Complexes: What you do in OTA+

1. Create a Single Property with the 'Complex' Switched ON

    a. As you must have an External Booking id here use one of the sub-complexes but add a suffix like: '-C' so it is never         found

2. Click the 'Property Sub Complexes' sub-menu within the property

    a. Add each Sub Complex:

        i. Unit or Suite #

        ii. The 'External Booking Id' of the listing\

3. As bookings come in for the sub-complexes you will notice they all have the Address of the Main Complex.

4. The EOM Owners Report will report the Suite # / Unit # on the booking.

If you are wanting to retrospectively make properties a part of a complex, you need to understand the order of checking.

It first checks to see if a property 'External Booking Id' matches the Felix PropertyID in the booking, if it finds it then its a property Match and searches no more, If it does not find a property match it then checks the subcomplex 'External Booking Ids' if it finds a match then its sub complex match.

So if you have previously created the sub-complexes as full properties and now you want to make them sub complexes, on the full property simply add a suffix  'External Booking Id' like '-S' then it wont find the previous property then add the sub-complex 'External Booking id to the main property...done.